Terms of Use

1. General Provisions

These terms of use apply to all visitors and customers using the masterbest.com.tr website operated by Persa Kozmetik. By using our website, you are deemed to have accepted the following terms.

2. Use of Service

Our website may only be used for legal purposes. The following actions are strictly prohibited:

• Attempts to compromise the security of the website,
• Sharing false or misleading information,
• Behavior that violates the rights of other users,
• Unauthorized copying or distribution of website content.

3. Products and Prices

All products are designed for professional use. Please read product descriptions and usage instructions carefully. Prices are offered in Turkish Lira (TRY), Euro (EUR) and US Dollar (USD). Prices may change without prior notice.

4. Order and Payment

Cancellations are limited after orders are confirmed. Payments are processed securely through iyzico (Turkey) and Stripe (international). Orders are not processed until payment is confirmed.

5. Delivery

Orders are shipped throughout Turkey. Delivery times may vary depending on the shipping company and location. Shipping tracking information is provided with the order confirmation email.

6. Returns and Refunds

Please review our Return Policy for return and refund procedures. All return requests are evaluated within the framework of this policy.

7. Intellectual Property

All content, images, logos and texts on our website belong to Persa Kozmetik and are protected by copyright. Unauthorized use is prohibited.

8. Limitation of Liability

Masterbest cannot be held responsible for damages resulting from incorrect or unconscious use of products. While maximum care is taken for the accuracy of information on the website, no responsibility is accepted for errors.

9. Changes

These terms of use may be updated from time to time. Changes take effect when published on our website. Continued use of our website means you accept the updated terms.

10. Applicable Law

These terms of use are subject to the laws of the Republic of Turkey. In case of dispute, Istanbul courts are authorized.

11. Contact

For questions about our terms of use, you can contact us:

• Company: Persa Kozmetik
• Brand: Masterbest
• Email: info@masterbest.com.tr
• Phone: +90 530 077 37 72
• Address: Cumhuriyet Mah. 1979. SK. Önay Garden Residence NO: 16 İç Kapı NO: 32 Esenyurt - İstanbul